Shipping Policy

Shipping Policy

When will my package be shipped?
It takes 1-2 business days to process your order, depending on order volume. Once processed, your product will be shipped, and delivery will follow the shipping times listed below. Our fulfillment center is based in the United Kingdom, and orders are shipped from there.

Tracking Your Order
Once your purchase is dispatched, you’ll receive an email with a Track & Trace number to monitor your shipment.

Need Assistance?
If your order hasn’t received a tracking update for a while, it is typically due to a courier delay but should still be delivered within the specified time frames.

However, if your order has exceeded the delivery timeframe or if you need assistance, please feel free to reach out to us at info@mereldam.com.

Please carefully review your order to ensure the items are correct, as once they’re shipped, they cannot be stopped/canceled in transit. If you decide not to keep your purchase or part of it, our 14-day return policy will apply from the time you receive it.